Director of Facilities

Responsibilities:

• Provide leadership, coaching, and direction to the maintenance department, including on-site maintenance technicians, fostering a high-performance culture.
• Oversee the Facilities and Maintenance Department for all store locations, ensuring efficient operation, adherence to project timelines, and quality of work.
• Establish and monitor team performance goals, ensure timely completion of maintenance tasks, and promote accountability for consistent, high-quality results.

• Direct all phases of facilities-related projects for retail locations, including routine maintenance, building repairs, refurbishments, and systems upkeep (mechanical, electrical, fire safety).
• Conduct on-site inspections to assess facility conditions and coordinate necessary repairs or enhancements to meet operational standards.
• Respond to emergency maintenance issues promptly, ensuring minimal disruption to store operations.

• Oversee light project management tasks focused on store remodels and exterior façade work as outlined in lease agreements.
• Coordinate and manage remodel projects from planning through execution, including timeline and budget management to ensure projects stay on track.
• Interface with landlords, government agencies, and internal stakeholders as needed to ensure compliance and alignment with company standards.

• Develop and manage the facilities and maintenance budget, identifying cost-saving opportunities without compromising quality.
• Support the Chief Operating Officer on major capital expenditure (CapEx) projects as required.

• Identify opportunities to improve efficiency within the maintenance department, streamline processes, and implement best practices to enhance the longevity and functionality of store facilities.

Qualifications:

• Experience: 5+ years in facilities or maintenance management, preferably in a multi-site retail environment with a focus on remodels and maintenance.
• Project Management Skills: Demonstrated ability to oversee remodeling projects, manage timelines, and handle on-site inspections for quality assurance.
• Basic Construction Knowledge: Understanding of building maintenance practices, minor construction management, and standard building systems (mechanical, electrical, fire safety).
• Budget Management: Experience managing budgets and optimizing resources to achieve cost-effective outcomes.
• Leadership and Communication: Proven leadership skills, with the ability to motivate and guide teams. Strong interpersonal skills for effective communication with landlords, government agencies, and cross-functional teams.
• Organization and Problem-solving: Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Strong discernment, including problem-solving skills, critical thinking, and self-initiative
• Willingness and ability to travel throughout California with flexibility to work different hours-including early morning and late-night work and weekends (see store map for PFE locations https://www.petfood.express/stores/)
• Demonstrated proficiency with Microsoft Office products (Outlook and Excel), computer estimating, scheduling, database applications

PFE Perks:

• Grow with us: Many potential career paths and options for advancement within the company
• Pet Friendly Workplace - bring your well-behaved pup!
• Generous in-store employee discount that extends to your family
• Be Healthy: Health with FSA options, dental, and vision insurance
• Plan for the future: 401k with employer match
• Get Rewarded: Employee referral bonuses
• Rest and Relax: Competitive Paid Time Off

The salary range for this position is expected to be $130,000/yr - $145,000/yr. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.