Assistant Manager - Beverly Hills

Beverly Hills, CA

Full Time

Stores

Mid Level

About Pet Food Express

Pet Food Express is the best place to shop for pet supplies – and it’s all because of the people who work here. Our employees are passionate pet people who care deeply about our community. We offer gold star customer service and expert advice for even the toughest pet problems. We hire experienced, driven leaders who model our values in action, communication and decision-making with their store team. Sound like you? Join us.

Our Assistant Managers coach customers through the ins-and-outs of pet parenthood and work closely with leadership to ensure every customer has an enjoyable, friendly, and informative shopping experience. Assistant Managers lead Sales Associates through the day-to-day of retail operations while creating a positive, inclusive environment for all employees.

Responsibilities

On an average day, Assistant Managers:

Engage

Actively approach and engage with our two-legged and four-legged customers.
Answer customer questions about specific products, using the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.
Support the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store. Provide coaching and development to Store Associates with timely and specific feedback to create a culture of action and accountability.

Learn

Participate in and lead daily training and continuous educational programs to enhance your and your team’s product knowledge and sales skills.
Stay up to date about new products and trends in the pet community, visual priorities and brand messaging, and share what you know with your store team.
Stay current on company information, business initiatives, policies, systems/technology and other tools that impact sales and performance; ensure important company information reaches all levels of the team.

Operate

Lead Pet Food Express Sales Associates through store opening and closing procedures
Manage and oversee all functions of POS System.
Maintain a customer-ready store environment: Lead the unloading of shipments, restocking, and placement of product while maintaining visual and display standards. Clean and maintain the store (We lead by example – meaning all team members participate regularly in store cleaning tasks).
Maintain awareness of store’s safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store.

Qualifications

A passion for pets and people
Experience leading teams in a supervisory role. Retail experience is preferred, pet industry experience is a plus!
Eagerness to learn and lots of ambition. We’re growing and looking for people who are excited to grow with us!
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules.
Ability to climb and balance using a ladder and/or step stool.
Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

PFE Perks

Grow with us: Many potential career paths and options for advancement within the company
Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!
Generous in-store employee discount that extends to your family.
Be Healthy: Health with FSA options, dental, and vision insurance.
Plan for the future: 401k with employer match.
Rest and Relax: Competitive Paid Time Off
Bring your well-behaved pet to work.
Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!

The salary range for this position is expected to be $24.00 - $25.50 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience, and budget constraints.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

LinkedIn Profile URL:

Desired salary*

Earliest start date?*

Are you currenty or have you previously been employed by Pet Food Express?*

How many years of experience do you have working in a retail environment?*

How many years of management/supervisory experience do you have leading teams?*

How many team members have you supervised in your previous roles? (Please select the closest option)*

What is your experience in providing feedback, coaching, and development to a team?*

Do you have any experience in the pet industry?*

Have you worked as a keyholder, opening and closing a store?*

Are you willing and able to travel between multiple locations around the District Area for work?*

Can you commit to a flexible work schedule that includes weekends, evenings, and holidays?*

Please let us know any additional details about your availability that you wish to share:

Are you interested in discussing similar opportunities at other PFE store locations that may have openings?*

How did you hear about this position?*

If you were referred by a Pet Food Express employee please let us know their name and their store location or department (if known).

If you were referred by someone else, please let us know their name and how you know them. We want to say thank you!

Do you have the legal right to work and be employed by ANY employer in the United States? (Proof of identity and legal authority to work in the U.S. is a condition of employment.)*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

If you're a Vet looking to work with our VIP Pet Care partners, you can find their open jobs here.

Assistant Manager - Beverly Hills

Apply for this position