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Retail Store Manager - Antioch

We’re seeking a rockstar Store Manager-in-Training (MIT) – a servant leader with the heart of a teacher.  If you’re someone who loves people, you know the right thing to do and you can be counted on to do it, and you consider yourself a Merchant interested in growing your team and the business, you’re probably a great fit for our team of career retail professionals.  Let’s get in touch if this sounds like you and you’re interested in a dynamic and progressive retail career!

Working closely with an established Store Manager and Area Managers, you’ll be charged with helping lead and grow a multi-million dollar small business; developing career pathways for your highly trained and competent sales team through hands-on training and nurturing; and ensuring guests receive a best-in-retail customer experience unique to Pet Food Express.  Our long-term success isn’t about transactions—it’s about building meaningful relationships to enrich the lives of pets and people.

What you’ll do:

  • Create lifetime customers by empowering all employees to build meaningful relationships to help customers maximize life with their pets
  • Foster a collaborative team-environment--whether it’s cleaning a dirty pet wash or pitching in on a floor reset, our store managers are never afraid to lead by example or roll up their sleeves
  • Cultivate a positive and supportive store environment where employees are excited to come to work.
  • Help hire and coach employees.  Provide professional development training and guidance to your team for personal growth and career advancement
  • Actively participate in monthly Manager Meetings at the Corporate office
  • Help with scheduling, evaluations, interviews, and other back-office stuff

What you’ll need:

  • Team-oriented leadership experience, preferably in retail or the service industry
  • A strong preference for spending time with your team and customers rather than in the back office.  You’ll spend more than 75% of your time developing your team on the floor.
  • A growth mindset, intrinsic motivation, and desire to develop a career in retail. We’re growing at 10% a year and we promote heavily from within, so we need people who can grow with us.
  • Ability to work evenings and weekends regularly.
  • You’re a people-person.  Previous animal-related experience is nice to have, but we won’t hold it against you—it’s never too late to start loving pets!

What you’ll love:

  • Senior leaders who care about your passion and development
  • Formal leadership training
  • A generous employee discount
  • Competitive sick, holiday, and vacation pay
  • Health insurance, 401k match, profit sharing, and other great benefits--even pet insurance!*
  • Community volunteer opportunities
  • Bring your well-behaved dog to work

About the Company

One of Business Insider Magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has driven our decade’s long history of continuously strong growth. But don’t take our word for it: in addition to our national industry awards, you’ll find us and our founders on lists like the National Retail Federation’s “People Changing Retail’s Future” (‘15) and “Top Bay Area Workplaces” (7 years running).

You love pets, so do we.  Join us.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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