Assistant Managers are at the heart of our unique customer and employee experience. As Assistant Manager, you’ll work closely with field leadership to make our core values real for the store. Teamwork is at the heart of PFE, and you’ll help lead the team with creativity, a passion for people, and a service-driven leadership style. Our success comes from the trusting relationships we build with customers. Our customers come to us for expert advice, and the biggest part of your job will be getting the whole story and helping customers find the best solution for their pet problems. Because in the end, it’s not about transactions— it’s about building meaningful relationships to help customers maximize life with their pets.
What you’ll do:
Lead by example to provide exceptional customer service and drive sales
Lead store opening and closing
Create sales games that drive your team to meet specific sales goals.
Participate in training and educational programs to enhance your product knowledge and communication skills.
Train your Sales Associates to tell compelling product stories.
What you’ll need:
A passion for pets and people
1-2 years small team leadership experience required. Retail and/or pet experience is a plus
Eagerness to learn, drive and lots of ambition. We’re growing at 10% a year, so we need people who can grow with us.
Ability to work evenings and weekends regularly
Ability to regularly lift and carry up to 40 lbs.
What you’ll love:
Senior leaders who care about your passion and development
Formal leadership training
A generous employee discount
Competitive sick, holiday, and vacation pay
Health insurance, 401k match, profit sharing, and other great benefits--even pet insurance!*
Bring your well-behaved dog to work
About the Company
One of Business Insider Magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has driven our decades long history of continuously strong growth. But don’t take our word for it: in addition to our national industry awards, you’ll find us and our founders on lists like the National Retail Federation’s “People Changing Retail’s Future” (‘15) and “Top Bay Area Workplaces” (7 years running).
You love pets, so do we. Join us.
Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.