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Retail Security Attendant - San Francisco - Market St.

We are looking for a friendly and attentive Retail Security Attendant to greet, welcome and to interact with customers and their pets as they enter and leave the parking lot and the store in our Market Street (San Francisco) location. The Retail Security Attendant is responsible for monitoring the parking lot to insure that spaces are only being used by PFE store customers; maintaining the cleanliness of the parking lot and the exterior of the building that faces the lot; offering carry out assistance to PFE customers, as well as offering (to those arriving) and returning shopping carts after customers load their purchases into their cars.

The Retail Security Specialist will also be responsible for monitoring the sales floor for signs of theft and other dishonest activity; escort anyone posing a threat to the store or its employees out of the building; maintain a safe environment by calling out issues to store management, and respond to safety issues as they arise.

This is an entry-level position, perfect for someone with an interest in helping our customers feel welcomed and comfortable as they enter and leave our store and parking lot. Previous experience or specialized skills in security are not needed for this role.

What you’ll do:

  • Greet and direct customers into the store to make them feel welcome and safe.
  • Field customer questions and provide basic info with a positive attitude.
  • Monitor cars as they enter and leave the parking lot. Insure that only PFE customers are using lot only during the times they are in the store. Re-direct non-PFE customer cars out of the lot, and get management involved if drivers don' comply.
  • Monitor parking lot for safety and security concerns. Partner with management quickly, should issues arise.
  • Assist customers by carrying product weighing up to 50 pounds into and out of the store. Lift and place in cars/trucks as needed.
  • Perform maintenance tasks around the facility including, but not limited to sweeping, garbage collection, cleaning windows, sanitizing artificial lawn, and more. Involves use of broom and other cleaning implements along with some commercial cleaning products.
  • Learn basics about the store and products it sells. Information includes but is not limited to - SF store locations and hours, types of products and services available.
  • Periodically attend store meetings.
  • Learn, understand and follow safety and accident reporting requirements.

What you’ll bring:

  • An interest in safety and security procedures
  • A comfort level working with pets and people
  • A warm and welcoming personality 
  • Retail experience a plus 
  • Ability to work evenings and weekends regularly 
  • Ability to occasionally lift up to 50 lbs. when assisting customers load purchases into their cars

What you’ll love:

  • Managers who care about your passion and development
  • A generous employee discount
  • Competitive vacation, holiday and sick pay
  • Health insurance, 401k match, profit sharing, and other great benefits—even pet insurance!
  • Community volunteer opportunities

Pay: $14-15

About the Company

Pet Food Express offers high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has driven our decades long history of continuously strong growth. Pet Food Express has been one of the “Top Bay Area Workplaces” for 7 years running. The Market Street store is our flagship store in the Bay Area and the Market/Castro community.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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