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Lead Sales Associate - Sonoma

We’re looking for a driven and enthusiastic Lead Sales Associate. Working under the Store Manager, this individual leads by example to make sure everything in our award-winning store runs smoothly. No specific education or pet-related retail experience is necessary (we provide extensive training), but retail and pet-related experience is always a plus and candidates should be able to demonstrate leadership experience.

What you'll do:

Provide the signature PFE customer service our customers rave about (check out our Yelp reviews!). 
Conduct sales associate training, making sure to stay up to date on new products and services. 
Perform store-related duties such as customer check-outs, register close-out and stock maintenance. 
Attend regular Lead Associate meetings at our corporate headquarters.

 What you’ll need:

Serious passion for pets and people; pet lover who sincerely shares our passion for quality, pets and community service
Empathetic listening skills with ability to understand customer needs and work collaboratively to find solutions to their pet problems. 
A quantitative thinker who can manage for specific sales outcomes.
Ability to work evenings and weekends regularly.

What you’ll love:

Managers who care about your passion and development
A generous employee discount
Competitive sick, holiday, and vacation pay
Health insurance, 401k match, profit sharing, and other great benefits—even pet insurance!*
Community volunteer opportunities

About the Company

One of Business Insider magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has driven our decades long history of continuous strong growth. But don’t take our word for it: in addition to our national industry awards, you’ll find us and our founders on lists like “Top Bay Area Workplaces” (7 years running) and the National Retail Federation’s “People Changing Retail’s Future” (‘15). 

You love pets, so do we.  Join us. 

Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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