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Retail Sales Associate - Martinez

About the Company
One of Business Insider magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has driven our decades long history of continuous strong growth. But don’t take our word for it: in addition to our national industry awards, you’ll find us and our founders on lists like “Top Bay Area Workplaces” (6 years running) and the National Retail Federation’s “People Changing Retail’s Future” (‘15). 

If you share our vision, reach out to us—we’d love to hear from you.
Job Summary
We’re looking for an enthusiastic, pet-loving Part-Time Sales Associate for our award-winning store. Working in a busy, high volume environment, the Sales Associate works together with customers to find solutions to a variety of pet-related problems and to enhance the relationship between our customers and their pets. No specific education or pet-related retail experience is necessary for the Part-Time Sales Associate position (we provide extensive training), but retail and pet-related experience is a plus and a genuine love for animals is essential. 

Essential Sales Associate Job Functions

  • Provide the signature PFE customer service our customers rave about (check out our Yelp reviews!).
  • Participate in training and educational programs, making sure to stay up to date on new products and services.
  • Perform store-related duties such as greeting customers (and their dogs!), check-out, and stock maintenance.

Sales Associate Personal Characteristics

  • An empathetic listener who pays attention to customers and works collaboratively to find solutions to their pet problems.
  • A team player who proactively looks for ways to help coworkers and customers.
  • A pet lover who sincerely shares our passion for quality, pets and community service.

Sales Associate Qualifications

  • Ability to work evenings and weekends regularly.
  • Retail and/or pet experience is a plus.
  • Ability to lift and carry up to 50 pounds on a regular basis.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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