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Community Outreach Coordinator

Pet Food Express is looking for a passionate and organized Community Outreach Coordinator to support the Community Outreach team with the 180+ events we sponsor each year. Reporting to the Sr. Marketing Operations Manager, the Community Outreach Coordinator will be the point of contact for various Community Outreach programs and continue to foster the relationships with stores, vendors, shelters, and rescues. The job involves a great deal of phone communication, record keeping, and schedule coordinating, as well as some creative duties. We need a detail-oriented and thorough person to coordinate activities within the Community Outreach Department and with other departments, photographers, and agencies while exercising good independent judgment and composure.

What you’ll do:

  • Coordinate all My Mutt related logistics e.g. manage all applications, assign the photographer, coordinate with customers, check print quality, and schedule installation
  • Manage Charitable Donations requests, understand and follow donation guidelines, and identify opportunities within the program
  • Support all aspects of our Signature PFE Events (Bay Area Pet Fair, Grand Openings at our stores, Breakfast with the Boss, etc.)
  • Facilitate Adoption Events by ordering materials needed, managing canopy replacement requests, and following up with our stores for any other materials needed.
  • Assisting other members of the Community Outreach team, making sure things run smoothly with as few hiccups as possible and with a wide variety of tasks such as reception back-up

What you'll bring:

  • Strong organizational skills while maintaining high sense of urgency
  • Skilled at multitasking which means fluid, flexible and able to pivot at a moment’s notice
  • Excellent communication skills, both verbal and written
  • Friendly disposition coupled with an outgoing personality preferred
  • Problem-solving skills and creativity to discover new strategies and improvements
  • Demonstrated ability to work in a fast-paced environment
  • Proficiency in Excel and other Microsoft Office programs
  • Aptitude to learn different software programs and applications
  • Experience working at a rescue is a plus!
  • High-school diploma

What you’ll love:

  • A generous employee discount
  • Competitive sick, holiday, and vacation pay
  • Health insurance, 401k match, profit sharing, and other great benefits—even pet insurance!
  • Dog-friendly office with on-site dog park

Pay: $15+/hour DOE 

About the Company

One of Business Insider Magazine’s “25 companies that are revolutionizing retail,” we at Pet Food Express pride ourselves on offering high quality, innovative, and unique pet foods and products. Since 1986, our commitment to purpose over profits has driven our decades long history of continuously strong growth. But don’t take our word for it: in addition to our national industry awards, you’ll find us and our founders on lists like the National Retail Federation’s “People Changing Retail’s Future” (‘15) and “Top Bay Area Workplaces” (7 years running).

You love pets, so do we.  Join us.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 


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